We understand that condition is extremely important when purchasing a pre-owned item. Our figures are given a star rating which you can see below. However, other items such as games may not have a condition rating. In general, Japanese pre-owned products are in very good condition. We also hand select the pre-owned items we sell. If you'd like pictures of any pre-owned item, we can send pictures of the pre-owned item, but not before you purchase the item. We apologize for the inconvenience this may cause, but we can only send pictures of a used item after you purchase it. If you're unhappy with the condition, we can of course issue you a full refund.
Solaris Japan uses the following system to rate the condition of pre-owned items:
4 Star Rating: Very good condition with minor signs of usage
3 Star Rating: Good condition with some signs of usage
2 Star Rating: Average condition with several signs of usage or damage
1 Star Rating: Very used condition with obvious signs of usage or damage
All pre-owned items come complete with accessories and in box.
Please note that any pre-order or initial release bonuses are usually not included.
DLC codes included with pre-owned games are not guaranteed to be valid.