[COVID-19] JP Post Service to Europe

Japan Post has just announced suspensions of Regular (ePacket) and Express (EMS) shipping service to a number of countries due to the ongoing pandemic and war in Ukraine. These restrictions are expected to remain in place until further notice from Japan Post. Currently, affected European countries include, but are not limited to:

Österreich Austria	België Belgium	България Bulgaria	Hrvatska Croatia	Česko Czechia
Danmark Denmark	Eesti Estonia	Suomi Finland	la France France	Deutschland Germany
Magyarország Hungary	Kosovë/Косово Kosovo	Latvija Latvia	Lietuva Lithuania	Lëtzebuerg Luxembourg
Црна Гора Montenegro	Nederland Netherlands	Norge Norway	Polska Poland	Portugal Portugal
Србија Serbia	Slovenija Slovenia	Sverige Sweden	United Kingdom

Please refer to our JP Post Temporary Service Suspensions article for a full list of affected countries. You can also refer to Japan Post's list here.

What if I placed an order that can't ship anymore?

Due to our current order volume, we will not be able to reach out and instead will hold affected orders until they are able to be shipped with their selected shipping method. 

If you have placed an order that can no longer ship, please do reach out to our support team if you would like to know about alternative shipping options. Alternatives may include seamail shipping through Japan Post or private couriers. Please note, however, that private couriers like FedEx are significantly more expensive and are subject to high import fees. 

How long until these suspensions are over?

We have no way to predict when these suspensions will be lifted, but will ship orders out as soon as this happens.