First, just to prevent any confusion, there are two kinds of invoices we’ll be referencing in a second.
Order Invoice
The first is an order invoice — this is directly from us and serves as a receipt. A lot of our customers use these invoices when requested for proof of payment/order from their country’s customs office.
For an order invoice, there are two possibilities.
If your order was paid in JPY | If your order was paid in USD |
Your order invoice will show JPY values. | Your order invoice will show both USD and JPY values. The JPY values will be shown strictly for reference only, with an annotation clarifying this. |
Customs Invoice
This is an official customs document/invoice that is required to be attached with any international shipment. It documents the internal contents of a shipment, including the contents’ value.
For the customs invoice attached to any shipment we send out, the value amounts will always be in JPY.
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