Can you lower the custom fees?

Since we ship your order directly from Japan there is chance that you will have to pay import fees in your country (unless you live in the USA). These fees are your responsibility, since you are importing goods into your country.

Our site offers a customs friendly invoice tool that you will see on the check out page. It can help lower the amount of import fees, but is by no means a guarantee to do so.

The way it works is simple: by moving the slider to the left you decrease the value printed on your order’s invoice.

However, be careful, because if you choose a very low value, it is likely that customs officers in your country will become suspicious. This is why we call the left end of the slider “Risky”.

Please also keep in mind that the insurance value is based on the amount shown on the invoice. Lowering the invoice amount will therefore lower the insurance value. So if your order is damaged or lost, we can only compensate for the insurance value you selected.