Due to the recent outbreak of the novel coronavirus (SARS-CoV-2/COVID-19), Japan Post has announced that service will be restricted and or suspended in 155 countries starting 12am April 2. These restrictions/suspensions will remain in place until further notice.
Additionally, JP Post has announced that SAL services are suspended to ALL countries - for countries not included on this list, this means the only available shipping methods are EMS (Express 3-7 business days), ePacket (Regular 5-10 business days), and Surface/seamail (Saver 28-56 business days).
Countries affect by service restrictions can ONLY receive mail via seamail. If you have placed an order and your country is affected, please reach out to us to see if we can change your shipping method to seamail.
Countries affected by service suspensions CANNOT receive any parcels at this time.
We deeply apologize for the inconvenience, but we will ship out all orders affected by this service disruption as soon as we can. We generally CANNOT accept any cancellations due to JP Post's service disruption. We appreciate your understanding.
UPDATE APR 23: The United States has been added to Service Restrictions. Spain has been moved to Service Suspensions and Ukraine has moved to Restrictions.
UPDATE APR 9: Australia, Denmark, Norway, and Sweden have been added to Service Restrictions. Brazil has been moved to Service Suspensions.
Service Restrictions (only seamail packages)
- Afghanistan
- Albania
- Algeria
- American Samoa
- Angora
- Anguilla
- Antigua and Barbuda
- Armenia
- Aruba
- Ascension
- Australia
- Austria
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belgium
- Belize
- Bermuda Islands
- Brunei
- Bulgaria
- Burundi
- Butan
- Cameroon
- Cape Verde
- Christmas Island
- Cocos Islands
- Costa Rica
- Croatia
- Cuba
- Czechia
- Denmark
- Dominica
- Dominican Republic
- East Timor
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Estonia
- Eswatini
- Ethiopia
- Faroe Island
- Fiji
- Gambia
- Ghana
- Gorgia
- Greece
- Greenland
- Grenada
- Guam
- Guinea-Bissau
- Guyana
- Haiti
- Hungary
- Iran
- Ireland
- Israel
- Italy
- Jamaica
- Jordan
- Kenya
- Kiribati
- Kosovo
- Kyrgyzstan
- Laos
- Latvia
- Lesotho
- Lichtenstein
- Lithuania
- Luxembourg
- Madagascar
- Malawi
- Malta
- Mauritius
- Micronesia
- Midway Islands
- Moldova
- Montserrat
- Morocco
- Mozambique
- Namibia
- Nauru
- Netherlands Caribbean Territory
- Nicaragua
- Nigeria
- Norfolk island
- North Macedonia
- Northern Mariana Islands
- Norway
- Oman
- Pakistan
- Palau
- Papua New Guinea
- Peru
- Pitcairn
- Poland
- Portugal
- Puerto Rico
- Republic of the Congo
- Republic of South Africa
- Reunion
- Romania
- Russia
- Rwanda
- Saint Kitts and Nevis
- San Marino
- Sankt Lucia
- Sankt Vincent
- Sao Tome and Principe
- Saudi Arabia
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Sint Maarten
- Siria
- Slovakia
- Slovenia
- South Sudan
- Sri Lanka
- St. Helena
- Suriname
- Sweden
- Swiss
- Tanzania
- Togo
- Tonga
- Trinidad Tobago
- Tristan da Cunha
- Turkey
- Turkmenistan
- Turks and Caicos Islands
- Tuvalu
- UAE
- Uganda
- Ukraine
- United States
- US Virgin Islands
- Vanuatu
- Vatican
- Virgin Island
- Wake
- Wallis and Futuna
- Zambia
- Zimbabwe
Service Suspensions (no mail)
- Argentina
- Benin
- Brazil
- Burkina Faso
- Cayman Islands
- Central Africa
- Chad
- Chile
- China
- Colombia
- Comoros
- Curacao
- Cyprus
- Djibouti
- Ecuador
- French Guiana
- French Polynesia
- Gabon
- Guatemala
- Guinea
- Honduras
- India
- Indonesia
- Iraq
- Ivory Coast
- Kuwait
- Maldives
- Mali
- Martinique
- Mauritania
- Mongolia
- Monte Negro
- Nepal
- New Caledonia
- New Zealand
- Niger
- Panama
- Paraguay
- Saint Pierre and Miquelon
- Samoa
- Spain
- Tunisia
- Uruguay
- Venezuela
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