What are tiers?

Tiers help you earn even more points the more you shop!

 

There are a total of five tiers:

 

PLATINUM: earn 5% back in points when you spend $860+ a month

GOLD: earn 4% back in points when you spend $430+ a month

SILVER: earn 3% back in points when you spend $215+ a month

BRONZE: earn 2% back in points when you spend $110+ a month 

No tier: earn 1% back in points for future purchases

 

Overview

You’ll earn your tier ranking in any given calendar month based on how much you’ve spent in the preceding calendar month.

 

Your total spent does not include any shipping costs or taxes, so please keep this in mind when trying to rank up.

 

How do you rank for a tier?

It’s easy! Simply spend the minimum requirement for a tier and you’ll rank for that tier the following month. Let’s say you spend $250 in the month of June. This means you’ll earn Silver status in July, earning you 3% back in points instead of the standard 1%.

 

What do I get for my tier rank?

Each tier rank gets a different point earn percentage - the higher the rank, the more points you’ll earn back on your purchases.

 

How do I check my tier rank?

You’ll be able to check your tier ranking in your ‘My Account’ page.

 

Other FAQs

How is my tier rank determined?

Your tier rank in any given calendar month is dependent upon the total amount you spent in the preceding calendar month. All times and dates are in JST.

 

How long do I keep my tier rank?

Your tier rank is effective for the duration of the calendar month – e.g. January 1-31.

 

Is there a way to keep my tier rank for longer?

Yes, but only by spending the minimum required amount for the tier you’re trying to maintain.

 

Do my orders that haven’t shipped also count towards my tier level?

Yes - any order that has been placed and paid within a calendar month will count towards your tier rank.

 

Can I postpone when I get my tier rank?

Unfortunately, no.

 

I placed an order with a different account. Can you put it under my normal account?

Unfortunately, no. Our system does not allow for transferring orders between accounts.

 

Are there any orders that don’t count towards my tier ranking?

Only unpaid orders or additional payment links will not count towards your tier rank. For all orders, shipping costs and taxes will not count towards your tier rank.

 

How do I join the loyalty tier ranks?

If you have an account with us, you are already signed up! Please note you can’t opt out of the program.