General Questions
Find general questions about our loyalty program here.
- How do I earn points for writing a product review?
- How do I refer friends?
- What are tiers?
- Can I check my current tier information?
- How long does my tier last?
- When does my new tier go into effect?
- I just ordered before a point campaign started – can my order qualify for the campaign?
- What are Solaris Loyalty Points?
- How do I earn points?
- How do I spend my points?
- I want to join the loyalty program! How do I sign up?
- I can earn extra points with Express shipping?
- Are there any items I can't spend points on?
- What is the minimum or maximum amount of points I can spend?
- Will I be able to use a coupon with my points?
- Can I get points from my previous purchases?
- Do I get points if I spend points?