Why hasn’t my order been shipped yet?

Most items are shipped within 2-3 business days. (Japan Standard Time). For example, if you place an order on a Friday evening (JST), your order should ship by Wednesday the following week. There are some cases where your order will be delayed for a variety of reasons. Some are out of our control. Trust us that we are working very hard to package your order with extreme care and ship your package as soon as we can. Please wait 5 business days before sending us a message to inquire about your order.