Special requests WILL delay your order. We are happy to do most special requests to ensure you have a good experience and you get exactly what you want. However, this WILL delay processing your order. Please write all special requests in the order notes and please give us time to take care of your special requests before inquiring about the status of your order. Requesting photos will delay the processing of your order. It will take about 2-4 business days after you place your order to receive the photos. Photos will be emailed to you for you to approve or decline.
Articles in this section
- Notice: Language for DVDs, Blu-Rays, CDs, and Games
- My item has a defect I didn't notice in the photos you sent!
- Why am I being asked to submit information for identity verification?
- WARNING about FOTS Japan, Insight, Pulchra, and Apricot Blossom
- The official product photos show additional figures - do these come included?
- What payments do you accept?
- Are your items authentic? Do you sell bootlegs?
- Can you mark my package as Gift?
- What is a defective item?
- Do you have the limited edition or exclusive version of ........ ?