Once your order is on the way, we will let you know via email. Our system sends out automated e-mails with your tracking information. The tracking information may take up to 1-3 days to work.
Articles in this section
- USD is stronger than JPY, so the conversion will make things more expensive, right?
- How is our exchange rate calculated?
- We're switching to U.S. dollars!
- I'm having trouble logging in to My Account!
- How do you know an item is new?
- Shipping Delays/Suspensions Due to COVID-19
- Why is my brand new figure double taped?
- Why does my brand new figure have some flaws?
- Why was my credit card declined?
- Why hasn't my pre-order shipped?
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