Most items are shipped within 2-3 business days. (Japan Standard Time). For example, if you place an order on a Friday evening (JST), your order should ship by Wednesday the following week. There are some cases where your order will be delayed for a variety of reasons. Some are out of our control. Trust us that we are working very hard to package your order with extreme care and ship your package as soon as we can. Please wait 5 business days before sending us a message to inquire about your order.
Articles in this section
- USD is stronger than JPY, so the conversion will make things more expensive, right?
- How is our exchange rate calculated?
- We're switching to U.S. dollars!
- I'm having trouble logging in to My Account!
- How do you know an item is new?
- Shipping Delays/Suspensions Due to COVID-19
- Why is my brand new figure double taped?
- Why does my brand new figure have some flaws?
- Why was my credit card declined?
- Why hasn't my pre-order shipped?
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