Our shipping address state an employees name and not a business. We do this to help you avoid customs fees and taxes when possible. You don't need to request this service, we do this with every package.
Articles in this section
- Japan Post discontinuing ePacket service (Sep. 2023)
- Increase in JP Post Shipping Rates [Updated September 2023]
- My FedEx package arrived with damage. What should I do?
- Understanding JP Post's tracking updates
- How do we pack your package?
- Why hasn't my tracking updated [Saver Seamail Shipping]?
- If my order ships late, can I be compensated since I chose Regular/Express shipping?
- Why do I have to pay additional shipping costs?
- Can you ship from personal name and not a business?
- Can you ship in a plain brown box?
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