Shipping
- Japan Post discontinuing ePacket service (Sep. 2023)
- Increase in JP Post Shipping Rates [Updated September 2023]
- My FedEx package arrived with damage. What should I do?
- Understanding JP Post's tracking updates
- How do we pack your package?
- Why hasn't my tracking updated [Saver Seamail Shipping]?
- If my order ships late, can I be compensated since I chose Regular/Express shipping?
- Why do I have to pay additional shipping costs?
- Can you ship from personal name and not a business?
- Can you ship in a plain brown box?
- Can I change my shipping address?
- Do you ship to (country name)?
- Do you deliver to military bases?
- Do you deliver to PO boxes?
- Can I change my shipping method? I decided I want my item faster.
- Why can't I track my package?
- Why hasn’t my order been shipped yet?
- What happens if my item is damaged?